RETURNS/CANCELLATIONS
Unopened returns are accepted within 15 days of receipt of the product. There is a 20% restocking fee that applied as soon as the order is shipped, and the original shipping cost is not refunded. The cost of return shipping is paid by the customer.
No returns accepted on opened or installed items.
Cancellation of an order that has not yet shipped is subject to a 5% cancellation fee.
Custom made or customized items are not eligible for return under any circumstance.
Usage:
Custom tunes and any performance parts that could affect vehicle emissions are intended for off-road use only and not to be installed on any vehicle that will be operated on any public roadway. Not for sale or use in California.
All Performance parts are designed for Off-Road/Competition use ONLY. No warranty on Performance parts/Tuning unless specified by the manufacturer. All warrantied parts must be handled by the customer and manufacturer directly.
Terms & Conditions
All Performance parts are designed for Off-Road/Competition use ONLY. No warranty on Performance parts unless specified by the manufacturer. All warrantied parts must be handled by the customer and manufacturer directly.
Privacy Statement:
We respect your privacy. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. Our site is SSL secure. We never see, or store, your credit card information. It is passed directly to our payment processor and then discarded.
Fraud Prevention Notice:
Due to the potential for online fraud we can only ship to the billing address on your credit card or the confirmed address on your PayPal account, if you require the item to be shipped to a different address please call us. Non-matching billing and shipping addresses must be approved by a phone call to us prior to placing your order.
Product Shipping Information:
- You will automatically receive an invoice/receipt from our website, if you do not check your PSAM folder.
- Most items are non-stocked here at our shop and shipped directly from our vendors, all such items are subject to their lead times and shipping structure.
- Most orders are shipped within 1-3 business days.
- Special Orders are built to order and can take 5-10 business days to ship.
Refund, Returns and Cancellation Policies:
- Aftermarket or Race parts not eligible for refund. All custom orders or requests are non-refundable.
- Certain Unopened Packaged Auto Parts are accepted for a return within 7 days of date of purchase of product. There will be a 30% restocking fee and shipping will not be credited back. Credit will be issued once system is received back and inspected to be in uninstalled / original condition. You must contact us for a pre-return approval and RMA number to seek eligibility of returned item.
- Customer is responsible for all return shipping
- Custom made parts such as exhaust systems, pulley kits, fabricated items, etc, are not eligible for a refund.
- Installed parts are not eligible for refund. This includes any and all parts sold.
- Tuning refunds – No refunds on ANY Custom Tunes.
- All parts should be inspected before installing.
- All wheels should be inspected before mounting tires. Wheels that have had tires mounted are ineligible for refunds. No Exceptions!
- Any cancelled orders will be credited minus a 7% credit card processing fee. Any parts that have been shipped are subject to the restocking fees.
Sales & Promotions:
Sale prices are valid for sale dates only. Most sales we run are from additional discounts passed from the manufacturer to us. We do not offer any retro pricing on orders already placed, this includes any items or projects already purchased or in the works in our shop as well.
Disclaimer:
*All parts available on this site are aftermarket and can possibly void your factory warranty. These parts are all install at customers own risk.
**Custom tuning is a product that alters your factory ECM/TCM calibration. Schmidty Tuning assumes no risk for ANY of these alterations.
Important Parts/Tuning Notice:
Because U.S., Canadian, and other international, state or provincial laws and regulations may prohibit removal or modification of components that were installed on vehicles by companies to meet emission requirements or to comply with motor vehicle safety regulations applicable to vehicles manufactured for use on public roads, Schmidty Tuning wants you to know the following:
Most of the parts and services offered in this online catalog are for off-road use or competition use only. Use on State and Federal Highways may be a violation of the EPA Clean Air Act. The Clean Air Act can be found at http://www.epa.gov/air/caa/. This document contains in detail what are considered to be violations of the CAA and corresponding penalties for failure to obey and should be read in full before purchasing or installing this off-road or race use only product. Ensuring that all emissions, noise/sound, and speed/use related laws are followed is the responsibility of the Buyer(s). Installation and use of this product indicates that this disclaimer has been read, acknowledged, and understood fully by both the Buyer(s) and Installer(s). The Buyer(s) assume all associated risk of the purchase.